Entrepreneurs
  sound health
  strength, energy
  arithmetics
  decision-taking. Logic. intuition.
  common sence
  sence of humour, self-criticism
  ability to carry a risk
  ability to get on with people
  mental outlook and erudition
  sharpness, promptness, coordination.
   
Balance
  customers - staff
  resources-result
  family-activity
  assets - liabilities
   
Customers
  needs - people
  needs - companies
  introduction into psychology
  advertising
  relations with customers
   
Employees
  motivation
  responsibility
  knowledge, skills, habits
  professionalism
  efficiency
  productivity
  speed
  mindfulness
  mutual dependence, friendship
  payment for labor
   
Modeling
  geometry, picture, drawing
  object, property, action
  system, feedback
  the "as we have" and "as we want" models
  transformation, transfiguration
   
  the World we live in
  cycle, rhythm, oscillations
  waves, light, color, sound
  electromagnetic fields
  time
  space, size, distance
  mass, volume, quantity
   
  classical elements and materials
  plants
  animals
  human
  family, community
  society
   
Business
  economy
  markets
  technological structures
  innovations in microbusiness
  people in business
  organizational models
  microbusiness, smallbusiness, microteam
  development stages
  manufacture
  trade
  services
   
Management
  goals
  ideas
  time
  projects
  customer relationship
  staff relationship
  information
  resources
  finances
  risks
  cooperation
   
  world-view, ideology
  dictatorship
  democracy
  monarchy
   
  leadermania, fake-hierarchy
  role management
sound hierarchy
  leadership
  non-standard structures
   
  strategy
  tactics
  planning, tasks
  function
  action, result
   

 

   Relations with Customers
 

 

"Honesty is the best policy - when there is money in it." - Mark Twin

AN AGREEMENT. A CONTRACT.

WORD OF HONOR.

a bargain is a bargain. Staying true to the given word.

In old times merchants made deals based on words of honor and trust.

¤When being mistaken, it is better to admit your guilt even if a Customer is not right somewhere.

Customers will believe to your Word.

 

WIN2WIN

An ideal variand of mutual relation with a Customer, resulting in mutual profit.

Projects are started and finished on time.

Customers are plesed with Services and pay for them adequately.

 

Politeness, respect to customers

A RESPECT TO CUSTOMERS.

Respect ot the elder, more experienced people.

Treat people as you want them to treat you.

Being kind towards Customers.

Ability to listen to his point of view.

Tolerance.

Direct connection between Customers and Agents.

It is worth to accept the Customer as he is. He is the same human as you are.

 

AWARENESS of needs, problems and demands of your CUSTOMER

The more data on this or that Customer and his Problems you have, the more chances are there that you are able to give him exactly what he wants to get.

 

PROJECT TRANSPARENCY

Means to grant your Customer the full information concerning goods and services.


Granting information concerning progress of the project.


 

Friemaxx. Digital microbusiness hatchery. Modeling, prompt decision-taking and project management.